What data you collect (name, phone, location, payment info, etc.)
How you use it (ride booking, safety, customer support, fraud prevention)
Data sharing (with drivers, partners, legal authorities)
Data storage & retention
Security measures
Riders’ rights (access, correction, deletion)
Contact information
Example (for your own rider app):
Privacy Policy for Riders
This Privacy Policy explains how [“Jaithra”] (“we,” “our,” or “us”) collects, uses, and protects the personal information of individuals (“Riders” ) who use our mobile application and services
Information We Collect
- Personal Information: Name, phone number, email address, profile photo.
- Ride Information: Pickup and drop-off locations, trip history, ride preferences.
- Payment Information: Credit/debit card details, wallet balance, transaction history.
- Device & Location Data: GPS location, device type, app version, IP address.
- Communication Data: Customer support chats, feedback, and in-app messages.
How We Use Your Information
- We use your data to:
- Provide and manage ride-hailing services.
- Match riders with drivers.
- Process payments securely.
- Ensure rider and driver safety
- Improve app features and user experience.
- Send important updates, promotions, or policy changes.
Sharing of Information
- We may share your data with:
- Drivers: Limited information (first name, pickup/drop-off location, contact details during ride).
- Service Providers: Payment processors, cloud hosting, analytics tools.
- Legal Authorities: When required by law or to protect safety.
- We do not sell your personal data to third parties.
Data Retention
We retain personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Security
We use encryption, access controls, and monitoring systems to protect your information. However, no system is completely secure, and you share data at your own risk.
Your Rights
You may:
- Access and update your personal information
- Request deletion of your account and related data (subject to legal requirements).
- Opt out of marketing communications.
Children’s Privacy
Our services are not directed to children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted in the app with a revised “Effective Date.”
Contact Us
If you have questions, contact us at :
